Privacy Policy

PharmacyAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and our website.

Website and product updates

If you submit your email on pharmacyai-app.com to hear about product updates, your address is sent through FormSubmit (a third-party form delivery service) so we receive your request. We use that email only for the purpose stated next to the form. FormSubmit processes submissions according to its own policies.

Information We Collect

• Account Information: When you sign in with Apple, we receive your Apple ID, and optionally your name and email address if you choose to share them.
• Medication Data: Information about medications you save, including names and reminder schedules. This data is stored locally on your device and is not transmitted to our servers.
• AI Interaction Data: When you use the drug information or assistant features, your queries are processed by OpenAI's API. These queries are not linked to your personal identity.
• Photos: When you use the medication scanning feature, photos are processed to identify drug names but are not stored or transmitted after processing.
• Service Providers: We use OpenAI (AI features), Firebase (push notifications), and RevenueCat (subscription management). We do not share your data for marketing or advertising.

How We Use Your Information

• To provide and maintain our service
• To personalize your experience
• To send medication reminders you've scheduled
• To improve our app and develop new features
• To communicate with you about updates or support

Data Storage

Your medication list, preferences, and profile data are stored locally on your device using secure storage mechanisms. We use Apple's Keychain for sensitive authentication data. When you connect Apple Health, we read medications from the Health app; we do not store Health data on our servers. Your data is not uploaded to our servers unless explicitly stated.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption and secure storage. However, no method of transmission over the internet is 100% secure.

Data Retention

Local data is stored on your device until you delete it or uninstall the app. Account data is retained while your account is active and deleted upon account deletion. AI queries are not retained by us; they are subject to OpenAI's data retention policy. We retain data only as long as necessary to provide our services.

International Data Transfers

Your data may be processed in countries outside your residence, including the United States (where OpenAI is based). We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and other applicable laws.

Your Rights (GDPR & CCPA)

Under GDPR (EU) and CCPA (California), you have the right to: access, rectify, erase, and port your data; object to processing; and non-discrimination. To exercise these rights, contact us at support@pharmacyai-app.com. We will respond within 30 days.

Account Deletion

If you signed in with Apple, you can delete your account at any time from Settings → Profile → Delete account. This permanently removes your profile, medications, reminders, and all associated data from our systems. Local data on your device is cleared when you sign out or uninstall the app.

Children's Privacy

Our app is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@pharmacyai-app.com.